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Livy Protect only supports 2.4 GHz WiFi routers. If you have both a 5.0 GHz and 2.4 GHz network, make sure that both networks are named differently and that you connect to the 2.4 GHz network. 

With the Livy Desk Stand, Livy Protect can be easily positioned on various surfaces. The Desk Stand comes with a power adapter and Micro-USB cable, so it can also be used as the perfect charging st...

Livy Protect has an integrated pet detection function. Livy Protect can be set up for large or small pets during the first installation and also later in the device settings. 

The installation of Livy Protect requires a smartphone with the Livy App and Bluetooth Low Energy 4.2 installed.

The Livy App is based on locations.  This means that a location can have several rooms, users and devices. During the installation of Livy Protect you can create a location and a room. The device w...

Charging Livy Protect takes 24 hours at a power outlet with a 1.0A USB power adapter. Please avoid charging the device with a laptop!  During the charging process, there are differences in the...

For Livy Protect G1: The LED display will light up differently during the charging process and is independent of the charging quality of the battery. For Livy Protect G2: The LED indicator flashes ...

With a reset, you can return your Livy Protect to the factory settings. To do this, press and hold the Bluetooth button for at least 10 seconds until you hear a beep that indicates that the reset ...

With Livy Protect's pet detection, false alarms from pets in the household can be reduced when the motion sensor is armed.  The pet detection can be adjusted during the installation process or subs...

Update the Status of Livy Protect The status update is useful to give your Livy Protect the manual command to communicate with the server. This is helpful in case your Livy Protect has lost its c...